Rally by Diamond Mattress
Rally warrants your new Rally Mattress or foundation (the "Products"), except for bed handles, cover fabrics and corner guards, to be free from defects in material and workmanship ("defects") existing at the time of manufacture and appearing within the applicable warranty period. Rally Mattress' standard warranty is a 20-10 Year Limited Non Pro-Rated Warranty.* However, select direct contact models come with a 25 Year Non Pro-Rated Warranty.
In the event service from a defect is required, and your product is in sanitary condition, your Rally by Mattress and/or foundation will be repaired or replaced (at the discretion of Rally by Diamond Mattress) without charge during the first ten years, provided transportation charges will be the responsibility of the purchaser. After ten years there will be a charge to the purchaser for the current cost of materials and labor needed to repair the item. In the event the original store of purchase is no longer in business Rally by Diamond Mattress will try to find an alternative to help as a courtesy, but this is not a guarantee. Any and all implied warranties on this product shall not exceed in duration of the terms of this limited warranty. Some states do not allow limitation on how long an implied warranty lasts, so the above limitation may not apply to you.
Additional Information: If the same materials are not available at the time of repair Rally by Diamond Mattress reserves the right to substitute materials of equal quality. Rally may refuse repair when the product is found to be unsanitary condition, or when product failure is due to cause other than defective workmanship or material.
Replacement of one piece of your mattress does not mean the other piece will be automatically replaced.
Prior approval must be received before returning your product to a Rally by Diamond Mattress dealer or factory.
All transportation costs must be paid by the purchaser of the mattress and/or foundation
- The warranty is effective whether the mattress is purchased with matching foundation, or either mattress or foundation is purchased separately. However, use of an improper foundation may cause damage to the mattress and voids this warranty.
- Rally by Diamond Mattress maintains sole discretion regarding the repair or replacement of products. Your product will be repaired or replaced without charge according to the terms set forth in this warranty, should the defect be due to faulty workmanship or structural defects. Charges will be applied for items not covered by the warranty, such as the mattress fabric and handles.
- This warranty is valid only for the original purchaser, and valid only for residential use. Contract and commercial usages are not covered by this warranty.